Not yet registered? Register with us today to complete your profile and upload you current CV in order to apply for any of our current vacancies and activate your job alerts by email.
Job Type
Any Administrator Bancassurance Business Development Commercial Compliance Finance Financial Adviser (Multi Tied) Financial Adviser (Tied) Fund Manager IFA - Independent Financial Adviser Insurance Investment Management Mortgage Adviser Mortgage Proccessor Mortgage Underwriter Other Overseas Paraplanner Pension Sales Support Stockbroker Telesales Trainee Training
Location
Avon Bedfordshire Berkshire Buckinghamshire Cambridgeshire Cheshire Cornwall Cumbria Derbyshire Devon Dorset Durham East Sussex Essex Gloucestershire Hampshire Herefordshire Hertfordshire Huntingdonshire Isle of Man Isle of White Kent Lancashire Leicestershire Linconshire London Manchester Merseyside Middlesex Norfolk Northamptonshire Northern Ireland Northumberland Nottinghamshire Oxfordshire Rutland Scotland - Aberdeen Scotland - Edinburgh Scotland - Glasgow Scotland - Other Shropshire Somerset Staffordshire Suffolk Surrey Sussex Wales - Clwyd Wales - Dyfed Wales - Gwent Wales - Gwynedd Wales - Mid Glamorgan Wales - Powys Wales - South Glamorgan Wales - West Glamorgan Warwickshire West Midlands West Sussex Wiltshire Worcestershire Yorkshire
Salary
Any < £10k £10k - £15k £15k - £20k £20k - £25k £25k - £30k £30k - £40k £40k - £50k £50k - £60k £60k - £85k £85k - £100k £100k +
Browse by Type
Administrator Bancassurance Business Development Commercial Compliance Finance Financial Adviser (Multi Tied) Financial Adviser (Tied) Fund Manager IFA - Independent Financial Adviser Insurance Investment Management Mortgage Adviser Mortgage Proccessor Mortgage Underwriter Other Overseas Paraplanner Pension Sales Support Stockbroker Telesales Trainee Training
This vacancy is no longer available. Please try our Job Search to view our current vacancies. Client Profile: Our client is a well respected Third Party Pensions Administration Company. Our client are seeking to recruit a Client Services Advisor and a Senior Pensions Adminsitrator. Please find below job details. 1. Client Service Advisor – Salary Negotiable In order to apply for this position candidates MUST have previous PENSIONS experience. Description: • To work as part of a client service team to provide an accurate, reliable and high standard administration service for clients. You will report to the team manager. • With assistance from the client service specialists, develop and maintain a client-specific service delivery and improvement plan for designated clients, including automation and SKB updates (as examples). • Proactively manage the administration service on nominated key, global and strategic clients with support from client service specialists. • Regularly communicate and co-ordinate all planned future activities, client priorities and initiatives for designated clients to all functions in customer service delivery. • Regularly communicate with client relationship managers to ensure the service being provided by CSD is in line with client expectations. • Monitor service delivery progress against each designated client's plan, providing regular report updates to the client service specialist / team manager. • Take responsibility for liaising with various internal departments to progress complaint and E&O resolution for designated clients in the required timeframe and to the required standard; seek guidance from client relationship managers and the firms legal unit when required. • Provide feedback to the complaints team on progress with complaint resolution • Produce periodic reports for clients and Trustee boards, including information on all operational work activities. • Perform regular audits of operational teams, either with the technical specialists or independently, checking adherence with best practice and governing scheme documentation. • Take ownership of revenue generation by maximising billable time, invoice all fees on time and accurately, and identify and process, additional revenue activities. • Where required, actively peer review and check work, processes, procedures and audit controls in accordance with the firms standards and processes to achieve targets based on agreed client delivery dates • Work towards the next level of competency as agreed with your manager and in line with your personal development plan. • Work closely with colleagues in other functions to achieve agreed service standards and provide support and guidance to colleagues and team members when required. Qualifications • Relevant experience to the required level of technical and behavioural competency • Working towards or have achieved the QPA or DPC qualifications 2. Senior Pensions Administrator – Salary Negotiable In order to apply for this position candidates MUST have previous PENSIONS experience. Description • To work as part of a team completing Scheme events to ensure an accurate, reliable and high standard of administration service for designated Discontinued Schemes wind up/PPF events. You will report to the SSC Team Manager. • Perform complex pensions calculations (including PPF scalebacks for pensioners, enter pensions data and answer complex enquiries to the required standard using automated and non-automated manual/system processes across a wide range of scheme events • Complete complex work in accordance with the firms standards and processes, in particular Peer Review to achieve targets based on agreed client/trustee/PPF delivery dates • Some active Peer Review and checking work, processes, procedures and audit controls in accordance with the firms standards and processes to achieve targets based on agreed client delivery dates • Provide support and guidance to Pensions Administrators • Some liaison with clients regarding data. • To liaise professionally with other third parties (e.g. trustees, PPF case worker, actuary, legal advisers, insurance companies, DWP, etc.) • To ensure that all relevant wind up/PPF events are planned and carried out, in accordance with agreed timetables (e.g. pension increases, planned communications, member options exercises). Qualifications • QPA/DPC professional qualification achieved or significant progress made and / or proven demonstrable experience in pensions administration at the required technical and behavioural competency level • Ability to work in a team • Ability to professionally communicate internally and externally • Ability to follow processes • Computer literate If your skills and experience within Pensions doesn’t quite fit this role, please still make contact with either Juliette Lister/Lisa Tremlett as we have a large database of vacancies not presently advertised. We also work personally on your CV and source suitable vacancies that are more suitable to your requirements. If you feel you are suitable for this position, please email your full CV along with the following information: Current Salary: Reason for Leaving current/last position: Salary expectations: Are you a car owner: Which areas are you willing to commute around: Are there any firms that you wouldn’t want us to approach: Are you registered with any other agencies: Have you attended any interviews: Ideal position: Location: West Sussex Job Type: Permanent Salary: Negotiable Closing Date: 29/01/2010